There is no shortage of places to purchase hearing aids from in today’s world, with the largest seller in the US being Costco. The question that we’re often asked is, “What’s the difference between partnering with Aim Hearing & Audiology Services and buying hearing devices from Costco?”

To answer the question and share side-by-side comparisons highlighting the key differences, we’ve created a comparison chart for you. The aim is to ensure that you’re informed and understand the differences before making a decision, whether for yourself or a loved one.

The first key comparison is Online Reviews.

Based on consumeraffairs.com (as of August 2020) – Costco Hearing Aid Center has a rating of 2.9 out of 5 for their customer experience. Yet according to Google, Aim Hearing & Audiology Services has a rating of 4.9 out of 5 based on 140 reviews. But let’s explore the key differences in what you actually receive. With Costco, you receive 3 years Repair Warranty and Service, with 2 years of Loss & Damage Warranty.

However, with Aim Hearing & Audiology Services, you receive 3 years Repair Warranty, 3 Years Loss & Damage Warranty, and 5 years of In-Office Service – ensuring that you can always get the help and support you need with priority appointments. By partnering with Aim Hearing & Audiology Services, you will also receive the highest level of hearing care.

Many local physicians and surgeons within our community turn to us for our advice and recommendations on all aspects of hearing care, from referring patients to visit us, through to relying on us for additional medical management advice. We also offer comprehensive hearing assessments and annual examinations. This ensures that your hearing health is constantly monitored, and your devices are optimized to perform at their best. This includes a multi-step testing process testing all levels of your hearing health.

The big difference, according to Costco’s website, is that their testing is to “determine if you could be helped by a hearing aid” – although I know some Costcos have great hearing care providers, the quality of your hearing test is incredibly important. With Aim Hearing and Audiology Services being at the forefront of audiological developments and best-practices, you’ll receive a significant difference in the level of expertise and experience that you’ll benefit from.

You can also benefit from Aural Rehabilitation Programs and Tinnitus Management at Aim Hearing & Audiology Services, ensuring that your journey to better hearing is the core priority. However, one thing that attracts many people to Costco is the member-only low prices, and although we have access to all levels of hearing devices, including many low-level ones, we are not able to offer both technology and our high level of audiological service for such low fees. However, we are able to help our budget-focused patients in different ways.

With fully managed insurance benefits, we’re able to help you to maximize any hearing aid insurance benefit, with payment plans available allowing you to step into better hearing from an affordable monthly fee. Another reason that many patients choose Aim Hearing & Audiology Services is for the convenience with access to “Tele Audiology” services, allowing you to receive healthcare, support, and adjustments remotely without having to travel to us.

 In Summary

Addressing your hearing challenges is the key priority, wherever you choose to do that.

We passionately believe in the methodical way that we have helped thousands of people to achieve better hearing, and we hope that if you value great care and prioritize your hearing health, that we may be the right option for you.

If you have any questions or would like anything clarifying, then call our friendly team at (336) 295-1064.

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Dr. Shannon Frymark Au.D., CCC-A

Dr. Shannon Frymark Au.D., CCC-A

Shannon Frymark, Au.D., CCC-A, audiologist, received her doctor of audiology degree from the School of Audiology at the Pennsylvania College of Optometry and her master’s degree from the University of North Carolina, Greensboro. She is licensed by the state of North Carolina, earned her certificate of clinical competency (CCC-A) from the American Speech-Language-Hearing Association, is a fellow of the American Academy of Audiology, and is a member of the North Carolina Speech, Hearing & Language Association as well as the Hearing Loss Association of America.