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The staff is super attentive and responsive to questions and concerns. They are really willing to make sure you are happy with the best solution for you.John Cary 11/18/2019
The only thing I would improve is call back times. They tend to be over an hour responding to messages left on voicemail.
I have taken my elderly mother to AIM since her first hearing evaluation in 2015. Our primary physician recommended them to us.Jean Bullins 1/28/2020
Both Dr. Emil and Dr. Shannon are professional and compassionate in their care for patients. They understand the difficulties caused by poor hearing from their own experience, so their desire to improve patients’ hearing runs much deeper than a desire to work in that field or to run a medical practice. Their staff is friendly, helpful, and competent, as well.
Although hearing aids can be expensive, the cost we paid to AIM 5 years ago has covered almost every visit since then. If you calculate the per year cost for 2 office visits and for Mom’s ability to hear (priceless), it is really a small price to pay for such an important purpose.
I thoroughly believe hearing is essential to quality of life and brain functioning. I can’t imagine how much more dementia would have taken from my mom’s life if she lived in a world where she could not hear clearly. Thanks to AIM for helping us stay connected to her through sound, music, and conversation.
Everyone was super nice from entering establishment to leaving. Feeling was they were a caring and helpful personal. Would highly recommend Aim Hearing if Anyone is in need of an Audiology.Brenda Roberts 1/08/2020
I was hesitant to make my appointment and not ready to hear what I thought would be a recommendation: hearing aids. But from making the appointment to filling out information pre-appointment online, to the actual testing to the explanation of results -this experience was great. I left feeling armed with strategies to employ before trying hearing aids and felt encouraged to stay in touch. Every staff member was professional and genuinely friendly. Hearing, or the decline of, is essential for everyone to address now!Carol Caffarel 11/28/2019
The doctor and her staff, from the front desk to the individual who did the hearing test, were warm and friendly. This was my initial visit, but it felt like I had been in their care forever. The testing was thorough and everything was explained carefully. Options were explained and I feel very comfortable with the decisions I made and I'm actually looking forward to picking up my hearing aid.Jo Dewar 1/25/2020