What’s The Difference Between Costco and Aim Hearing and Audiology?

by | May 24, 2023 | Hearing Aids, Patient Resources, Technology | 0 comments

There is no shortage of places to purchase hearing aids in today’s world, with the largest seller in the US being Costco.

The question that we’re often asked is, “Why should I choose Aim Hearing & Audiology Services over buying hearing aids from Costco?”

To answer the question and share side-by-side comparisons highlighting the key differences, we’ve created a comparison chart for you. Our objective is to be as transparent, fair, and non-biased as possible.

The aim is to ensure that you’re informed and understand the differences before making a decision, whether for yourself or a loved one.

Before we jump into the comparison, there is one key thing to understand:

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The Differences: Hearing Aids vs. Hearing Care

It’s important to understand that there’s a significant difference between simply buying a set of hearing aids and investing in comprehensive hearing care.

Many people need a combination of great hearing technology and a great hearing care professional to receive long-term results. While there’s no shortage of places to buy a set of hearing aids, the key thing that you should be looking for is a trusted expert who can help you on your journey to better hearing.

Choosing Between Costco and Aim Hearing & Audiology Services

This is where there is a significant difference between working with a bulk seller like Costco versus working with trusted independent hearing care professionals, like the team at Aim Hearing & Audiology Services.

Comparing Online Reviews

The first key comparison is online reviews. Based on consumeraffairs.com (as of May 2023), Costco Hearing Aid Center has a rating of 3.6 out of 5 for their customer experience. Yet according to Google, Aim Hearing & Audiology Services has a rating of 5 out of 5 based on 290 reviews.

Aim Hearing Vs Costco

Examining Warranties and Services

But let’s explore the key differences in what you actually receive. With Costco, you receive a three-year repair warranty and service, with a two-year loss and damage warranty.

However, with Aim Hearing & Audiology Services, we offer up to four years of warranty, and if you do end up losing or breaking your devices, you are quickly fitted with what we call a “loaner.” On the other hand, with Costco you submit a warranty claim yourself, and you will often be without any replacement devices in the interim.

Differences in Hearing Assessments

Another crucial difference lies in the depth and comprehensiveness of the hearing assessments. Aim Hearing & Audiology Services offers a comprehensive hearing assessment that reviews all areas of your hearing health. This allows us to pinpoint the exact cause of your hearing loss, ensuring we can pick up any major signs of serious medical conditions. On the other hand, Costco’s free hearing test is simpler and primarily conducts a pure-tone test to see if you would benefit from hearing aids.

Understanding Ongoing Service

Regarding ongoing service, we understand that achieving better hearing is a journey, not a destination. This means that regular appointments, visits, adjustments, and support are key to achieving better hearing. This is why we like to see you at least every six months to continually help you to care for your hearing devices and regularly reassess your hearing to make any required adjustments.

Make the Right Choice for Your Needs

Addressing your hearing challenges is the key priority, wherever you choose to do that.

We passionately believe in the methodical way that we have helped thousands of people to achieve better hearing, and if you value great care and prioritize your hearing health, then we may be the right option for you.

If you have any questions or would like anything clarified, then call our friendly team at (336) 295-1064. We’re here to help you navigate your hearing health journey.

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Dr. Shannon Frymark Au.D., CCC-A

Shannon Frymark, Au.D., CCC-A, audiologist, was raised in Greensboro, NC. She received her Bachelor of Science in Communication Disorders and Master of Arts degree in Audiology from the University of North Carolina Greensboro. She was awarded her doctorate in Audiology from the Pennsylvania College of Optometry: School of Audiology. While in undergraduate and graduate school, she worked at the Central School for the Deaf as a residential counselor. Dr. Frymark spent the first five years of her audiology career with Florida Hospital in central Florida.

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