Meet Jenna – Her Journey Through Hearing Care

by | Oct 18, 2021 | Meet Jenna, News, Patient Resources

As North Carolina’s most trusted hearing care experts, it’s important to us that we build a team of staff that is not only in line with our morals but our patients too.

Just recently, we welcomed a new doctor of audiology on board, Jenna. Already, she has had a positive impact on our patients, and we can’t wait for you to meet her.

Sure, the role can often be tough, requiring a need to keep up with fast advancing research, but Jenna carries the most important attributes that allow her to succeed. These can be boiled down to one word – dedication.

That characteristic alone is enough to reign much success and we know that this is only the beginning of Jenna’s many achievements.

But firstly, let’s tell you a bit about Jenna…

Why Audiology?

Initially, Jenna was interested in sign language after taking a class in high school. Through watching her teacher who was deaf, she learned a huge amount about deaf culture and the deaf community.

From this moment, the spark ignited, and she was encapsulated by the world of audiology. As her teacher wore cochlear implants, she wanted to learn more about them and what they do.

With her mom a nurse, she was naturally drawn to healthcare and helping others, so she studied hearing and speech sciences as an undergrad and went straight into the doctorate program in audiology. She’s loved it ever since.

As a clinical audiologist, Dr. Jenna is licensed by the state of North Carolina and has a Certificate of Clinical Competency in Audiology from the American Speech-Language-Hearing Association (CCC-A).

Growing up in New York, she completed her residency at Weill Cornell Medicine in New York and worked there until 2019.

Soon after, she moved to North Carolina and worked for UNC-Chapel Hill and then eventually came across Aim Hearing.

Along the way, she’s picked up skills and honed her knowledge to allow her to best serve her patients. While some would say she’s reached the peak in her career, to this day, she is still always working to improve herself, ensuring each day is better than the last.

For Jenna, it’s not just a job, but it’s also a lifestyle and she loves every minute of it. Being able to connect with her patients and figure out what they need is a truly rewarding honor.

Not many people get to walk out the door with a smile on their face due to the goals they’ve accomplished that day, but Jenna gets to live her dream every day.

Hearing loss is so personal and can be socially isolating to an extent, but being able to reconnect her patients back into their world is truly magical and she loves the relationships that she builds.

They are not just patients, but they are also friends, and she looks forward to catching up with them.

Just recently, Jenna completed some aural rehabilitation classes in New York. To Jenna, she loves the aural rehabilitation part of hearing loss, where she teaches patients not only to use their hearing aids but to also use them successfully and communicate better once they start wearing their hearing aids and cochlear implants.

Jenna ran a few groups in New York and is eager to bring this service to Aim Hearing in due time, where she can connect patients with others who might be going through similar experiences.

A problem shared is a problem halved, particularly in the case of hearing loss. By allowing more people to connect through hearing loss, it encourages more people to promote the conversation around better hearing.

Her Personal Success Stories

It’s no lie that Jenna has touched the lives of many people, allowing them to truly turn their lives around, but the moments that truly make it worth it is when she hears about how adults have been able to reconnect with their families.

For many years, these patients have gone without speaking at a dinner table, unable to follow the conversation due to the overwhelming voices talking over each other.

As soon as they put their hearing aids in, they can hear all the small sounds they had forgotten about.

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Her Speciality Makes Her Unique   

Jenna’s role isn’t just performing hearing tests; it’s a specialism in cochlear implants, hearing aids, and pediatrics.

These cases require attention to detail, including monitoring the patient right from the start, with regular check-ups and appointments.

For patients who are no longer a candidate for hearing aids, of which hearing aids may no longer work for them, cochlear implants may be considered.

During a cochlear implant procedure, an electrode array is used to give electric hearing. The user wears a sound processor on the outside and over time, you learn how to hear with a new device.

While this procedure is well known, what makes the specialty unique at Aim Hearing is that the whole team goes above and beyond for their patients.

As a person, Jenna looks at your hearing, how she can help you hear better, who you are, what your life is like, and how she can help you make your life better.

It starts with ears, but Jenna says she’s never met people in private practice that really care so much about their patients and put their patients first.

Do You Want To Schedule An Appointment With Jenna?

After reading this article, it will hopefully help you to understand how well thought of Jenna is at Aim Hearing and Audiology Services.

While she is still fairly new to the team, many patients look forward to seeing her.

If you or a loved one has recently noticed a change in your hearing ability, or perhaps would like advice, call us today to schedule an appointment with Jenna.

We look forward to hearing from you.

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Dr. Jenna Raymond

As a clinical audiologist, Dr. Jenna is licensed by the State of North Carolina and has a Certificate of Clinical Competency in Audiology from the American Speech-Language Hearing Association (CCC-A). Growing up in Glen Head, New York, she was always driven for success in life, and she became enamored with the world of hearing care after taking an American Sign Language class in high school. Her teacher had cochlear implants, and she was fascinated by the Deaf community.

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