How We’re Continuing to Protect You and Other Patients [Latest Protocols]

by | Aug 14, 2020 | News, Patient Resources


With the safety of patients being the number one priority, we’re constantly reviewing and updating our safety protocols and procedures.

Here is our 8-step process (as of August 14th, 2020)

Face Masks are Required 

In line with the latest guidelines, all patients must wear a mask for appointments to protect themselves, our team and other patients. 

Check Your Symptoms

If you have been diagnosed with covid-19, been in contact with anybody diagnosed or have had a fever, cough, shortness of breath or muscle aches in the past 7 days, then please reschedule your appointment.

Our Office Is Being Disinfected Between Patients

Our sanitation protocols have been heightened to thoroughly disinfect the office between each patient

We Follow the Latest Guidelines  

With the safety guidelines of North Carolina regularly changing, we follow the latest protocols at all times.

We Wear Masks and Gloves to See You

To keep you safe, our team wear a face mask and gloves for every appointment, but don’t worry, we have clear face masks to ensure that communication is as simple as ever.

Social Distance Measures

Our waiting room has been spaced out so you socially distance from other patients at all times.

Separate Rooms

We have 2 sound booths to separate new patients and several adjustment rooms with all service appointment

Curbside & Teleaudiology Appointments Available

With all patient’s level of comfort slightly different during this time, we meet patients where they are comfortable with convenient low-contact curbside appointments and online teleaudiology appointments for those that do not wish to travel.

If you have any questions or need any further clarification, then please call our team at (336) 295-1064

Do you know somebody that needs to see this? Why not share it?

Dr. Shannon Frymark Au.D., CCC-A

Shannon Frymark, Au.D., CCC-A, audiologist, was raised in Greensboro, NC. Dr. Shannon’s passion for the field of audiology stems from personal experience. Born with a hearing loss in both ears, she has worn hearing aids since age 3. She is considered a technology expert because of her experience with so many different hearing aids and assistive listening devices throughout the years.She received her Bachelor of Science in Communication Disorders and Master of Arts degree in Audiology from the University of North Carolina Greensboro. She was awarded her doctorate in Audiology from the Pennsylvania College of Optometry: School of Audiology. While in undergraduate and graduate school, she worked at the Central School for the Deaf as a residential counselor. Dr. Frymark spent the first five years of her audiology career with Florida Hospital in central Florida.

    Request a Callback

    Don’t want to wait? Call us
    at: 336-295-1064