Patient Stories

Dr. Michael’s Story

Dr. Michael first thought he had an acoustic neuroma, but after visiting an ENT surgeon, he discovered that he had a hearing loss. After first going to another provider, he chose to visit Aim Hearing & Audiology as he wanted Lyric hearing technology and his experience has been “outstanding.”

What has surprised him about Aim Hearing & Audiology is how we “do everything to get him in” to our schedule.

Hearing technlogy has impacted his life greatly and his advice is to “not consider it anymore, just come and do it” as “there is not a better provider” and he’s been to several.

Kathy’s Story

Kathy’s first sign of hearing loss was that she found that she needed the television louder than the rest of her families members and she had to concentrate on lip-reading more and more. 

She first went to a national hearing aid franchise and had a terrible experience, but she then discovered Aim Hearing & Audiology and had a “totally different experience” with the appreciation of her time being cared for, as well as a pressure-free environment.

Hearing aids have improved her life as she can hear better, and since then she has recommendeded two friends to Aim Hearing & Audiology who haven’t cared for their hearing due to bad experiences with other providers.

 

 

Michael’s Story

Michael didn’t think much of his hearing loss at first, but it quickly became something he had to deal with. At Aim Hearing & Audiology, he quickly “fell in love with the place”.

At his first appointment with Dr. Shannon, Michael brought along his wife and realized that a hearing aid wasn’t the solution, but an approach that involved much more.

He loves that Aim is independent and that they’ll fit the hearing aids to the patients needs, exploring all strengths and weaknesses and finding the best one.

If you’re somebody making your first visit to Aim, Michael’s advice would be to trust Dr. Shannon to do what is best for yourself.

 

 

Dr. William’s Story

Dr. William’s first sign of hearing loss was his wife thinking he was ignoring her and having troubles in crowds. But after hearing about Aim Hearing & Audiology, his first experience was “fabulous” and a “great experience”

He calls Dr. Shannon “awesome” – she asked him questions about his problem and discussed things he hadn’t even thought about.

Before Dr. William had hearing aids, he struggled to communicate with loved ones. However, he now feels so much more engaged and his wife is now much happier because she doesn’t have to repeat things to him.

In Dr. William’s words, Aim Hearing & Audiology is “the best audiology experience” he’s ever had at a “top notch provider.”

 

Clyde’s Story

Clyde’s first experience of hearing loss was the people around him complaining that the television was too loud and that the radio in his car was too loud.

His first impression of Aim Hearing & Audiology was how much they cared for their patients’ needs and was surprised that he was taken care of that day.

He could not believe the difference. He could now hear papers shuffling in the courts. Hearing aids have impacted his life by allowing him to hear and understand what he needs to hear in the courtroom.

Aim Audiology & Hearing are really good people and they feel like family.

Fran’s Story

Fran’s first sign of a hearing loss was through her breast cancer journey with one of the dangers of chemotherapy being hearing loss.

She was scared at first as she had perfect hearing, but after realizing that she was asking her husband to repeat himself so much. Her biggest fear before visiting was what people would think of her wearing hearing aids.

Her first impression of Aim Hearing & Audiology was “warm” and “welcoming” and after meeting Dr. Shannon she was “blown away” and they just clicked.

With music being a big part of her life, she loves her hearing aids and ability to change settings leaving her in tears of happiness. In Fran’s word “Dr. Shannon changed my life”.

Doris’s Story

Doris’s hearing loss had no warning – it happened immediately through Meniere’s disease.

Her fear was that she was going to be deaf, but after visiting her first ENT and being told they couldn’t’ do anything, she met Dr. Shannon Frymark and everything changed.

She would advise anybody that needs a caring ear specialist, to go to Aim Hearing & Audiology.

Martha’s Story

The first time that retired nurse Martha experienced the signs of a hearing loss was when she repeatedly noticed that the sounds that she heard were muffled.

She felt like admitting that she needed help required her to admit that she was old. Her first impressions of Aim Hearing & Audiology was how comfortable and warm the office was.

Her hearing aids have “opened a whole world” to Martha because she didn’t know what she didn’t know until she had them.

Aim Hearing & Audiology is “the real thing” according to Martha.

Zack’s Story

Zack’s first sign of hearing loss was when he was 25 years old. He was struggling to pick out sounds in noisy backgrounds. It was explained to him that he had central auditory processing disorder (CAPD).

He visited Aim Hearing & Audiology and he made the decision to get hearing aids which means that he can now hear.

If you’re considering visiting Aim Hearing & Audiology, Zack says that you have nothing to lose and in his opinion, the team at Aim Hearing & Audiology is a great source for getting help with situations that are not your usual everyday situations.

Kacie’s Story

Kacie first realized that she had a hearing loss when she was 6 years old. She originally had a fear that Aim Hearing & Audiology would be like the other audiologists that she hadn’t found particularly helpful.

She had a very good first impression and hearing Dr. Shannon’s story about her personal hearing loss helped with the relatability.

Kacie speaks very highly of Aim Hearing & Audiology and she’s found an audiologist that she “looks forward to going to”.

Her advice to anybody experiencing signs of a hearing loss is to “go ahead and make an appointment” and “they’ll treat you like family.”

“With my hearing aids, I can now hear what is being said around me, and the TV is now at a normal volume”

I remember the first moment I realized that I had a hearing challenge. I was visiting with family and was constantly asking, “what did you say?” No one answered. I felt like everyone was talking about me. Before visiting Aim Hearing & Audiology, I was afraid they couldn’t help me and that the prices would be higher than I could afford. But my first impressions were great, friendly staff and two beautiful, friendly dogs. With my hearing aids, I can now hear what is being said around me, and the TV is now at a normal volume. I would tell anyone who is concerned about their hearing that Aim Hearing is the best team in town!

– Nelda P.

“I can laugh with friends because most of the time I hear what is actually being said, that is funny!”

I had an ear infection when I was 23, and my ability to hear never returned. It took many years for me to realize that I really did have hearing loss. My biggest concern is being able to communicate effectively with my family, friends, and at work since I am a teacher. The only preconceived idea I had before visiting Aim Hearing & Audiology was financing. I knew I needed and wanted hearing aids, but paying for them was going to be a challenge. My first impression of Aim Hearing was total positivity! I was so impressed with Dr. Shannon Frymark. She knew how to put my mind at ease and truly help me in every way. Hearing aids have really impacted my life. I can hear my little granddaughter much better. I can teach my students. I can lead worship at my church by playing the keyboards and singing. I can laugh with friends because most of the time I hear what is actually being said, that is funny! What I would say to somebody that is concerned about their hearing and is considering Aim Hearing & Audiology is that you will never regret getting hearing aids, and these doctors will always work tirelessly to make sure you are hearing the best you possibly can.

– Tanya F.

“I am now more able to interact in a group and less reserved.”

I knew for a long time that I was experiencing trouble understanding speech, especially in situations with background noise. I put off getting tested until my wife pushed me to do so, as I frequently didn’t hear or understand her when she talked to me. I had seen two other audiologists prior to my move to the area. I saw Shannon on my first visit and was very pleased with her knowledge and her patience in my evaluation and subsequent treatment. Before getting fitted with my hearing aids, I was very self-conscious of my difficulty hearing and understanding speech, which tended to cause me to withdraw from many social interactions when possible. I am now more able to interact in a group and less reserved. I would tell anybody who is concerned about their hearing to get a hearing test. I highly recommend Aim Hearing & Audiology!

– Bill F.

“Wearing my hearing aids has helped me follow conversations at home, church, or anywhere.”

There wasn’t a single moment when I realized that I had a hearing challenge; it was a gradual thing. I got tired of saying, “what?” and tired and embarrassed, asking people to repeat themselves. I didn’t have many preconceived ideas about visiting Aim Hearing & Audiology for the first time, but it was above what I expected. They care and continue to care about you after the first visit. The lobby is welcoming, and the staff is very caring, no one rushes you. Wearing my hearing aids has helped me follow conversations at home, church, or anywhere. If I could offer any advice to someone concerned about their hearing, it would be, go to Aim. You will not be pressured or shamed if you are not ready. They will explain your hearing loss and discuss your options.

– Stella W.

“Wearing my hearing aids makes me feel smarter because I hear the conversation rather than guessing what was said.”

I realized my hearing wasn’t up to par the first time in a movie theatre and shortly after that having dinner with friends at a fairly loud restaurant. I didn’t have any preconceived fears or concerns before visiting Aim Hearing & Audiology, I just wanted to hear better, and I knew Shannon was my answer. (I’d checked her out before making an appointment.) The office was bright and cheerful, plus her staff was very welcoming. Wearing my hearing aids makes me feel smarter because I hear the conversation rather than guessing what was said. I’ve recommended Aim’s to several people, and they have been delighted with their results.

– Linda L.

“I would advise anyone who has concerns about their hearing and who is considering Aim Hearing & Audiology to ‘go for it'”

The first time I realized that I might have a hearing challenge, I was devastated, even though it was only one ear. My biggest concern was if I’d be able to continue to be successful in my occupation – This was about  30 years before the loss in my other ear occurred. Before visiting Aim Hearing & Audiology, the only fear that I had was not being able to function successfully. I was hoping and praying that they would be able to help. The minute I met Dr. Shannon, who helped me first, I was at ease. The Spirit led me to feel that I had met someone who would do her best to help. I later met Dr. Shannon’s husband. I will be honest; I was a bit sceptical at first. However, as time has passed, I have found him to be as personable as Dr. Shannon. My son, who has a disability, is so comfortable in his presence. Hearing aids have impacted my life in several ways. My son, who has a disability, began to lose his hearing after an illness at 11 months of age. I was warned that the loss would continue. Since I have lost hearing in both ears, I can relate to what my son was going through. He did not understand and has accepted his hearing disability. I have followed his lead. The fact that we have faith and excellent doctors in our lives makes all the difference. I would advise anyone who has concerns about their hearing and who is considering Aim Hearing & Audiology to ‘go for it’ because you will not find a better fit for your hearing!

– Doris J. 

“I would tell anyone who has concerns about their hearing that Dr. Shannon is wonderful.”

The moment I first realized that you might have a hearing challenge was when I Couldn’t hear my adult children in conversation. I didn’t have any preconceived fears or concerns about seeing an audiologist, and time will tell how I feel about my hearing aids. Still, I would tell anyone who has concerns about their hearing that Dr. Shannon is wonderful.

– Sylvia B.

“I didn’t realize how much energy I was using just trying to understand people before I got the hearing aids.”

I found the office staff was very courteous and efficient the first time visiting Aim Hearing & Audiology. Even though we were in the middle of the COVID Pandemic, my very first appointment was to get my hearing aid checked out because I didn’t think it was working; I hadn’t even bought the hearing aid through Aim Hearing and Audiology. The staff was extremely nice and helped me out anyway. Hearing aids have made me a lot less cranky. I didn’t realize how much energy I was using just trying to understand people before I got the hearing aids. I would recommend to anyone who is worried about their hearing that they get the sensitive personal care provided at Aim Hearing and Audiology.

– Jennifer M.

“Conversations are much easier, and I enjoy group settings much more.”

There wasn’t a precise moment when I noticed that I had a hearing problem. I began to realize that I was having a hard time keeping up with conversations in groups under noisy conditions. I felt frustrated. I was anxious to find a good solution. Aim Hearing & Audiology were so welcoming, understanding, and easy to deal with. I felt a real personal connection. My hearing aids have had a huge impact on my life. Conversations are much easier, and I enjoy group settings much more. If you have a hearing problem, go see Aim. They are very easy to work with and offer a great selection of options. It is an easy process that pays huge benefits.

– John W.

“I have been able to hear my grandchildren’s voices, understand people on the phone, and enjoy all the sounds around me.”

The moment I realized I might have a hearing problem, I was scared and sad. I had concerns about my safety. I was worried about a possible decline in my job performance, and about losing the ability to listen to the pianist at church (who was fabulous) and listening to music overall. Doctors in St. Louis did not find what the problem was or suggest any way to help me. Could I be helped? My first impression of Aim Hearing & Audiology was that it was a small but very nice office. I was impressed with Dr. Shannon Frymark and how well she spoke even with her hearing loss. She covered every question we asked with an answer. Since getting my hearing aids, I have been able to hear my grandchildren’s voices, understand people on the phone, and enjoy all the sounds around me. If you have concerns about your hearing, go to Aim Hearing & Audiology. Get the facts and learn your options.

– Anne W.

“My new hearing aids made me feel like I was back on top of my game.”

My chemotherapy caused my hearing loss. I felt scared and sad. I was concerned about being discriminated against and also made fun of getting hearing aids. I knew I had to get something to help me hear, and I was concerned about the expense. Aim Hearing & Audiology were so welcoming, and working with someone who has hearing loss and wears devices was a big help for me. I felt “heard” with my concerns and previous frustrations when trying to adapt to devices that were clearly not the best choice. When any of our senses are out of balance, well, we’re out of balance in our remaining senses. My new hearing aids made me feel like I was back on top of my game. I could hear my husband clearly and the “soft low ” talkers in my life. The staff at Aim Hearing & Audiology are so kind and compassionate. They made me feel instantly comfortable and are very important in my life and on my team. I’m so grateful. You owe it to yourself to try and be patient in the process. It’s so worth it.

– Fran

“I can now understand most conversations, and my family no longer has to repeat words or constantly hear me ask, “what?” “

I recall the day I heard a pop followed by a ringing that would never stop. My fear was I would completely lose my hearing and be miserable for the rest of my life. I feared that my hearing would continue to diminish and that nothing could be done to help. Referred by a friend, I was impressed with the level of professionalism & expertise at Aim Hearing & Audiology. Hearing Dr. Shannon’s story was inspirational and gave me hope. While it is still difficult to differentiate certain words, I can now understand most conversations, and my family no longer has to repeat words or constantly hear me ask, “what?” I have had audiologists in 3 separate cities, and have found the knowledge, expertise, and compassionate help given by the staff and physicians at Aim Hearing & Audiology to be extraordinary and a blessing.

– Thomas G.

“I never realized how much I was missing until I was able to hear more normally.”

The moment I first realized that I had a problem with my hearing, I initially thought I might have a brain tumor, and I was extremely concerned. I transferred to Aim Hearing & Audiology from another Audiologist, and I have always been happy that I made the switch! They were very professional and so understanding of my situation and needs. Hearing aids have had a tremendous impact on my life, both at home and at work. I never realized how much I was missing until I was able to hear more normally. I was even told by someone that they thought I sometimes ignored them previously, and now that I have hearing aids, this doesn’t happen anymore. You will not find a better audiologist or audiology practice in our area. Our hearing means so much to us in our daily lives, so my advice is, do not hesitate to make an appointment to be tested and cared for by Aim Hearing & Audiology.

– Michael C. MD

“Aim Hearing & Audiology are the best, don’t go anywhere else.”

When the wife said I needed hearing aids, I realized I might have a hearing issue. The staff at Aim were polite and knowledgeable. I can hear better since getting my hearing aids. I would say to anyone who has concerns about their hearing that Aim Hearing & Audiology are the best, don’t go anywhere else.

– Kenneth W.

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